Icoon refund



Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also include the original packaging including the barcode label that sticks on the packaging.

The following items cannot be returned: Face masks and gift cards.
To complete your return, we require a receipt or proof of purchase.

Under the following conditions, we can’t accept an item that has been refunded:

  • Items that have been worn or washed.
  • Items that are worn out by intensive use.
  • Items that are not in their original condition, are damaged or missing parts for reasons not due to our error.
  • Items that are returned after 30 days

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@nordicoutfit.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@nordicoutfit.com and send your item to:
Shopwedo / Nordic Outfit
Egide Walschaertsstraat 22 CD – 2800 Mechelen – Belgium


To return your product, you should send your product to:
Shopwedo / Nordic Outfit
Egide Walschaertsstraat 22 CD – 2800 Mechelen – Belgium

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.